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Effective Date: August 8th, 2023
At R&I Pest Control, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, contact us, or use our services. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect:
- We collect personal information in various ways, including:
• Personal Identification Information: Name, address, email, phone number, billing information, and any other details you provide when contacting us or using our services.
• Technical Information: IP addresses, browser type, and operating system.
• Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings.
2. How We Use Your Information:
- We use your personal information for the following purposes:
• To provide pest control services and manage appointments.
• To communicate with you regarding service updates, promotions, and general customer service.
• To process payments and manage financial transactions.
• To improve our website, services, and customer experience.
• To comply with legal requirements and protect against fraud.
3. Sharing of Information:
- We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
• Service Providers: Third-party vendors who assist in our business operations, such as payment processors or IT support.
• Legal Compliance: If required by law, we may disclose your information in response to legal requests, such as subpoenas, or to protect our rights and property.
4. Security Measures
We take the security of your personal information seriously and implement reasonable security measures to protect against unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request the deletion of your personal data at any time, subject to legal obligations.
6. Your Rights
You have the right to:
• Access and review the personal information we hold about you.
• Request corrections or updates to your information.
• Request the deletion of your information (subject to legal requirements).
• Opt out of receiving marketing communications.
To exercise these rights, please contact us using the details provided below.
7. Data Breach Notification
In the event of a data breach involving your personal information, we will notify you in accordance with applicable laws, including the Texas Data Breach Notification Law.
8. Children’s Privacy
Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If we discover that we have collected information from a child under 13, we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
R&I Pest Control
Joshua, TX, 76058
Phone: (832)702-2059
Email: wyatt@randipestcontrol.com or sid@randipestcontrol.com
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